After winning Fastest Growing Company in San Francisco and Top 25 Best Places to Work, we are humbled and excited by this exciting time of growth! We are looking for a Loan Specialist during this exciting period in our company's growth. SmartBiz is revolutionizing small businesses lending, leveraging its powerful technology platform to provide quick, affordable SBA loans to small businesses across America. With fast funding, long term loans and the lowest interest rates in the industry, SmartBiz is the leading online marketplace for SBA loans.
The Loan Specialist is the first point of contact for new applicants and is responsible for ensuring that this initial interaction meets the highest standards of customer service. You will be responsible for responding to customer inquiries and laying the foundation for a working relationship with our company. A primary focus of your role is to educate potential borrowers on the various benefits of obtaining funding through SmartBiz. A successful Loan Specialist is a source of guidance for new applicants, provides direct application support, and is integral in reporting any recurring issues and customer feedback to our sales and product teams.